Beyond Bias provides an excellent overview of the five different categories of biases, similarity, expedience, experience, distance, and safety. As someone who has worked in the software development field for a number of years, I have witnessed accounts of poor decision making and its ramifications within the organizations I have worked for. Specifically within software development I have witnessed poor decision making during proposal efforts, architectural decisions, and delivery.
Bidding on work, especially within the federal space, can be a time consuming and involved effort by many parties. On technical proposals, it is essential that the correct mix of people are part of the proposal team. I have observed how biases within the expedience domain can often come to play within business development. One project I was recently involved with in the last few years suffered from lack of technical input during the proposal phase, and availability and confirmation bias led the team to under bid the work. This had negative consequences on expectation of scope and delivery efforts later on. The situation could have been prevented by ensuring more technical expertise was placed within the team and those making the decisions affecting scope did an objective evidence.
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